A. Service & Rate Terms

1. Rate proposals are subject to acceptance within 30 days. Activated proposals are subject to review after 90 days, and KTX can adjust the rates if volumes vary from information given.

2. Rates are subject to renewal one (1) year from date of acceptance. Unless otherwise specified in writing, continued application of rates is conditional on the account being in good standing at all times.

3. Full Load rates are based upon shipper's load and count and a maximum weight of 44,000 lbs., unless otherwise specified in writing.

4. Pallet rates are based on a maximum weight of 2,000 lbs. per pallet.

5. All shipments are subject to applicable taxes (GST / QST / HST), which are not included in rate quotations.
    

B. Shipment Requirements

1. All shipments require a proper Bill of Landing with all pertinent information, including: shipper's and consignee's full name, address, phone numbers; prepaid/collect or third party billing; number of pieces (skid/carton/crate/etc.); total weight and/or cube; appointment time; and any special delivery instructions.
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C. Liability & Limitations

1. KTX does not warrant or guarantee that a load will be picked up or delivered within the time and date arranged between the client and the shippers and/or consignees. KTX will not, under any circumstances, be liable for any direct, indirect, incidental, punitive, special, and/or consequential damages (including demurrages, lost profits, or costs of software services), whether expressed or implied.

2. KTX or other partner transporters are not liable for loss, misfortune, harm, or deficiency of any goods conveyed under the Bill of Landing, except where notice of damage is clearly noted on the Bill of Landing at the time of delivery. Any claim for damages must be submitted within 48 hours of the delivery date, accompanies by a copy of the freight bill. Compensation is limited to $2.00 per pound. KTX Transport and partner transporters are not liable for consequential loss or fines resulting from delays in delivery or non-compliance with consignee procedures.

3. The carrier shall not be liable for loss, damage, or delay to any goods described in the Bill of Landing caused by: an act of God; public enemies or riots; strikes; a defect or inherent vice in the goods; an act or default of the shipper, owner, or consignee; authority of law; quarantine; or goods not being in actual custody or control of the carrier.
    

D. Payment & Credit Terms

1.  Payment terms are full payment within 30 days of the date of delivery (OAC). Customers without approved credit must prepay freight via e-transfer.

2. Interest on Overdue Accounts: The applicant/ client agrees to pay all costs including interest at 4% per month, compounded monthly, on any overdue balance until paid in full. 

3. Invoice Disputes: Any dispute regarding an invoice must be submitted within 48 hours of the delivered date. Failure to do so constitutes acceptance of the charges.

4. Freight Charge Liability: The applicant agrees to be fully responsible for the payment for all freight charges, accessorial charges, storage charges, return freight, and any other related transportation costs arising from shipments arranged through KTX Transport LTD., regardless of any payment arrangements between the applicant and any shipper, consignee, broker, agent, or third party. Under applicable freight transportation principles and the governing Bill of Landing, the shipper and consignee are jointly and severally liable for all freight charges. 

5. In the event the consignee, customer, or any other responsible party refuses or fails to pay freight charges in full, KTX Transport LTD. reserves the right to demand and collect payment from the shipper or any other legally responsible party. The failure of one party to pay shall not release any other party from their obligation to pay all outstanding charges.

E. Credit Account Management

1. Credit Suspension: KTX Transport LTD. Reserves the right to suspend services, refuse shipments, or cease service if payment terms are not maintained.

2. Account Inactivity / Credit Reactivation: If an account remains inactive for a period of three (3) months or longer, KTX Transport LTD. reserves the right to suspend the credit account. The applicant may be required to submit an updated credit application and supporting documentation. 

3. Carrier's Lien: KTX Transport LTD. shall have a general and particular lien on all freight in its possession for unpaid freight charges, storage fees, detention charges, and other related costs. 

4. Collection Costs: The applicant agrees to pay all costs incurred by KTX Transport LTD. in collecting overdue balances, including:​​

   1. Legal Fees

   2. Court Fees

   3. Collection agency fees

   4. Administrative costs​

5. Credit Investigation: The applicant authorizes KTX Transport LTD. to obtain credit reports and verify banking and trade references.